SMART CABINETRY



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CUSTOMER FOCUSED
BUDGET CONSCIOUS
RAPID DELIVERY

JCO (Job Compeletion Orders)



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No form has more importance to our customers or to Smart Cabinetry Customer Service. JCO's are orders turned in at a time that a job has been "shorted" items or components for a given job and for whatever reason are now needed to complete the job.

Cabinet Accessories through the JCO process are shipped within 3-5 business days at a higher multiplier. Cabinets ordered through the JCO process are shipped within 5-7 business days. There is a maximum of 5 cabinets that may be ordered under the JCO order form. Rush orders must state that they are to be expedited and include the 25% up-charge.

JCO Orders Form Filling Steps
  1. Fill in Customer Name
  2. Fill in Ship to Address
  3. Fill in Bill to Address
  4. Fill in Date when order placed
  5. Include a P.O.# (Purchase Order #). All orders received by Smart must include a purchase order # if they are to be considered legitimate. Any and all orders without purchase order will be sent back for appropriate information before they are entered and processed.
  6. Notes. Make sure in the notes section you include all information pertaining to this job or shipment that is important to completing the delivery.
    Again, make sure we have a contact name, a contact number, a physical address to deliver, if an appointment time is applicable then include the appointment time upfront at time of placing the order.
  7. Shipping Method. Please check the box that most applies to your shipment. If there are special services needed i.e. lift gate, unload help, call for appointment, UPS Overnight or FED EX to deliver your product make sure the service is checked in the appropriate box if available or written in the notes field.
    The objective is to include as much information for the specific shipment allowing Smart Cabinetry the opportunity to price the shipment properly. If undocumented charges "pop up" because the service has not been communicated and is needed at time of delivery then you will be billed for the services used and charged to Smart Cabinetry.
  8. Check the appropriate "option box". Again, if you want to upgrade or downgrade your order check the appropriate box.
  9. Requested Delivery- You must have the date desired or a date given by Smart Scheduling along with the appropriate time if an appointment time is necessary.

    A note to customers would be if a special date is requested and you do not see that date when the order is confirmed please contact Smart Customer Service.

  10. Fill in with Smart nomenclature by quantity. Please refer to the Smart Catalog if you have questions about sizes or the current Smart offering.
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67742 County Road 23  
New Paris, IN 46553